Do you find it difficult or stressful to easily make your views known to colleagues and line managers? Do you have trouble saying ‘no’ when others ask you to fit another task into an already over-crowded schedule? If so try developing your negotiation and boundary-setting skills to help with these and other situations.
This is a Passport to Management Excellence course that will enable you to negotiate easily and successfully in any area of your life. The situation might vary but the key skills involved in negotiating any situation stay constant. The course will teach you how to gracefully set boundaries, getting the best out of every situation and keeping goodwill from everyone involved.