Author Archives: Antony Stergiopoulos

Skype for Business

As you have been made aware by the Proctor, Skype for Business is now available to students. You can use it in all student PCs across the University as well as personal devices. More information on how to use it … Continue reading

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Contacting IT Services

Prior to logging a call with the IT Service Desk, it’s worth doing some quick checks before contacting us. If you’re having problems accessing a service, we recommend that you: Go to the IT Service Status web page to check … Continue reading

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Staying Safe Online

A security reminder which we hope will help protect you, your colleagues and the University. Universities are particularly appealing targets for hackers and phishing attempts designed to steal personal data and passwords, particularly because of the sheer number of personal … Continue reading

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IT Service Desk opening hours on 19th December 2017

The IT Service Desk (IT help point in the Main Library and back office) will close at 13:50 on Tuesday 19th December 2017. If you need to log a call, please use the IT Self Service portal and we will get back to you from Wednesday … Continue reading

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Be in with a chance to win free hot drinks for a month

IT Services would love to hear your ideas on how you think they can improve their service. Tell them by submitting your suggestions online at: https://www.st-andrews.ac.uk/itservicedesk/suggestions/ As a thank you, you will be entered into their prize draw to win … Continue reading

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Student use of PCs at busy periods

A reminder that computer facilities in classrooms and open access areas are provided for your course-related work. During this busy period, priority must always be given to those who need a PC to carry out their studies and revise for exams. During revision … Continue reading

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IT Service Desk opening hours on 4th December 2017

The IT Service Desk (IT help point in the Main Library and back office) will be closed between 13:50 – 16:10 on Monday 4th December 2017. If you need to log call between these hours, please use the IT Self Service … Continue reading

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IT Service Desk opening hours (Christmas break)

Over the next few weeks, the IT Service Desk (front desk and back office) will operate at different dates and times.  Please see our detailed schedule at https://wp.me/p87d1T-8P. If you need to log call during the vacation period (23rd December – … Continue reading

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New IT Services e-newsletter

IT Services have created a new staff e-newsletter to keep you up to date with IT news, project work and information to help you make the most out of their services. To view the first edition and/or subscribe, click on the … Continue reading

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Find which PCs are available in real-time across the University

As we approach the examination diet, IT Services have developed a tool to help you find a study space more easily. The new service, called PC availability, shows which PCs are available for you to use in computer rooms across … Continue reading

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