Author Archives: Pauline Brown

Telephone Upgrade: Friday 17th August 0630-0800 hours

An essential software upgrade of our telephone system is scheduled to take place between 0630-0800 hours on Friday 17th August 2018 . All university landlines will be impacted, with the exception of the main University line (01334 476161), which will … Continue reading

Posted in Undergraduates, Postgraduates, Staff | Comments Off on Telephone Upgrade: Friday 17th August 0630-0800 hours

Changes in the Access Control team from 2 April 2018

We wanted to let you know about a few chnages that we’re making in the Access Control team. Team name change: From 2nd April 2018, Access Control will be known as Campus Card Services.  Pam Reid will be our Campus … Continue reading

Posted in Staff | Comments Off on Changes in the Access Control team from 2 April 2018

macOS High Sierra upgrade & Apps Anywhere

Our Apps Anywhere service is currently not compatible with the latest mac OS upgrade – High Sierra. If you use Apps Anywhere on your mac, please don’t upgrade until further notice. Check our service status page for updates: http://www.st-andrews.ac.uk/itservicedesk/servicestatus/index.php?mode=service-status

Posted in Undergraduates, Postgraduates, Staff | Comments Off on macOS High Sierra upgrade & Apps Anywhere

ID cards: Magnetic Swipe Door Reader Replacement Project

Project:  University Access Control Project – Semester 1, September 2017 – ID card magnetic swipe door reader replacement Summary:  IT Services are about to embark on a project to standardise on access control readers across the University.   We will be … Continue reading

Posted in Undergraduates, Postgraduates, Staff | Comments Off on ID cards: Magnetic Swipe Door Reader Replacement Project

Office 365 Groups

In the Microsoft Office 365 suite, University students and staff can create Groups.  When creating a Group, the default visibility is set to public, but you will have the option to make this a private group at this point. Please … Continue reading

Posted in Undergraduates, Postgraduates, Staff | Comments Off on Office 365 Groups

Outlook: ‘Clutter’ feature

Clutter is a feature of Office 365 that is designed to move low priority messages out of your Inbox and into their own folder, saving you time when you scan for important messages. Clutter looks at what you’ve done in … Continue reading

Posted in Staff | Comments Off on Outlook: ‘Clutter’ feature

IT upgrades and maintenance during w/c 8th January 2017

Prior to the return of the majority of students, IT Services plan to carry out further maintenance and upgrade work during w/c 8th January 2017.  During this time, services may be unavailable or are ‘at risk’ of being unavailable. KEY … Continue reading

Posted in Undergraduates, Postgraduates, Staff | Comments Off on IT upgrades and maintenance during w/c 8th January 2017

IT upgrades during w/c 19th December 2016

There are limited windows of opportunity for IT Services to carry out major upgrade and maintenance work without causing widespread disruption to students and staff. We therefore propose to carry out a number of storage and network upgrades during w/c … Continue reading

Posted in Undergraduates, Postgraduates, Staff | Comments Off on IT upgrades during w/c 19th December 2016

Apps Anywhere is here!

The way we are delivering software applications is changing… Over the past few years, students have let us know that they want to access all software applications from any PC across campus and even on their own device. Historically, software … Continue reading

Posted in Undergraduates, Postgraduates | Comments Off on Apps Anywhere is here!

Computer Classroom PCs – Stay Secure

From 22nd January 2016, you’ll be able to lock the computer classroom pc you’re working at.  We appreciate that when you’re working and studying, you may wish to pop away for a short break, and you need the ability to … Continue reading

Posted in Undergraduates, Postgraduates, Staff | Comments Off on Computer Classroom PCs – Stay Secure